total.supply / Security

Your catalog, orders and buyers — protected.

Security and privacy aren't a tier — they're the baseline. Here's how we protect your business and your buyers' data.

How we protect you

Built for procurement's checklist.

Encryption everywhere

TLS 1.2+ in transit and AES-256 at rest for your catalog, orders and customer data.

You own payments

Funds settle to your own gateway. We don’t hold your money or touch raw card data — PCI-DSS SAQ-A scope.

Privacy by design

GDPR and CCPA aligned. Data-processing terms, export and deletion on request, and regional hosting options.

Access control

Role-based permissions, least-privilege staff access, SSO on higher tiers, and a full audit log of changes.

Reliability

Redundant infrastructure, automated backups and monitored uptime, with an SLA on the Infrastructure tier.

Responsible AI

The copilot proposes; you approve. No customer data is used to train external models, and actions are logged.

FAQ

Security, answered.

Is total.supply PCI compliant?

You connect your own payment gateway, so card data is handled by your PCI-certified processor — keeping your store in the lightest PCI-DSS SAQ-A scope. total.supply does not store raw card numbers.

Is my data GDPR compliant?

Yes — we align with GDPR and CCPA, offer a data-processing agreement, support data export and deletion, and provide regional hosting options on request.

Do you offer SSO and audit logs?

Single sign-on is available on higher tiers, and a full audit log of catalog, order and settings changes is built in.

Does the AI use my data to train models?

No. Your customer and catalog data is not used to train external AI models. The copilot proposes changes and logs every action you approve.

One complete platform

More capability with fewer apps to buy and maintain.

total.supply combines catalog, storefront, quotes, checkout, orders, channels, integrations and AI operations. Bring Your Own Keys keeps third-party service costs under your control without giving up a unified platform and support path.

Complete platformRun essential commerce workflows in one product instead of assembling an app stack.
Lower service costsConnect supported service accounts directly with Bring Your Own Keys.
Payment flexibilityChoose your processor; Stripe fees are 0.5% on paid plans and 1.9% on Free.
Functional Free tierLaunch a real store at $0 per month, then upgrade when the business needs more scale.

Questions for your security team?

Send them our way — we'll get your procurement checklist signed off.